I made a purchase, but did not receive my item.

If you haven’t received your item after making a purchase, please try the following first:Ensure your device is connected to a stable networ...

I purchased the wrong item, can it be refunded?

We understand that mistakes can happen. However, please note that we are unable to process refunds for items that were purchased by accident...

Where do I find my purchase history?

How to View Your Purchase HistoryFor iOS Devices:Open your device’s SettingsTap your Apple ID name at the topSelect Media & Purchas...

How can I add or edit payment methods?

How to Add or Edit Payment MethodsOn iOS:To add, edit, or remove a payment method:Open Settings on your deviceTap your Apple ID name > Pa...