Troubleshooting & Known Issues
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I found a bug in the game, what do I do about it?
If you encounter a bug, we’d really appreciate your help reporting it!Please contact us via Settings > Contact Us with the following deta...
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Why can’t I connect to the game?
If you're unable to connect to the game, here are a few things to check:1. Network ConnectionEnsure you have a stable internet connection. T...
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The game crashes or freezes, what should I do?
If the game crashes or stops responding, try the following steps:Restart the game or your device.Check for updates in the App Store or ...
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There’s a graphic issue in PlayLah (i.e., an asset is not loading correctly). How do I fix it?
Please try the following steps, checking after each one to see if the issue is resolved:Restart the game or your device.Check for app update...
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