Please try the following steps, checking after each one to see if the issue is resolved:

  1. Restart the game or your device.
  2. Check for app updates in the store from which you downloaded PlayLah.
  3. Delete the app, reinstall it, and log into your account. Note: Your account progress is stored server-side in the cloud, so you’ll be able to continue right where you left off after logging back in.
  4. Ensure that your device has the latest system firmware installed.
  5. Verify that your device meets the minimum system requirements to run PlayLah.

If none of the steps above resolve the issue, please contact us via Settings > Contact Us and include screenshots or a video demonstrating the problem.